Operations Executive

Responsibilities:

• Oversee day-to-day fintech operations, including transaction processing, settlements, and reconciliations.
• Ensure smooth functioning of digital platforms and back-office systems.
• Develop and implement operational policies tailored to fintech workflows.
• Ensure adherence to financial regulations, data privacy laws, and industry standards.
• Collaborate with compliance teams to monitor AML/KYC processes.
• Identify and mitigate operational risks.
• Optimize workflows to enhance efficiency and reduce costs.
• Support automation initiatives and integration of new fintech tools.
• Drive continuous improvement in customer onboarding and transaction processes.
• Prepare operational reports and dashboards for senior management.
• Track KPIs such as transaction success rates, customer onboarding times, and compliance metrics.
• Provide insights to support strategic decision-making.
• Liaise with product, technology, compliance, and customer support teams.
• Manage vendor relationships with payment processors, banks, and technology providers.
• Support leadership in scaling operations as the company grows.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• 3–5 years of experience in operations, preferably in fintech, banking, or financial services.
• Strong understanding of digital payments, financial products, and regulatory frameworks.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in MS Office and familiarity with fintech platforms or ERP systems.

Preferred Skills:

• Experience with compliance tools (AML/KYC platforms).
• Knowledge of payment gateways, APIs, and digital transaction systems.
• Familiarity with Lean/Six Sigma or other process improvement methodologies.
• Analytical mindset with the ability to interpret financial and operational data.