Operations Assistant
Job summary
Káàtà is a fast-growing, Lagos-based multi-vendor fashion marketplace connecting independent Nigerian fashion sellers with customers through a single, seamless shopping experience. We’re looking for a detail-oriented and proactive Operations Assistant to support the day-to-day running of our platform, from vendor coordination to order fulfillment.
Job descriptions & requirements
Responsibilities:
- Support vendor onboarding and ensure smooth communication between vendors and the platform
- Monitor and manage order processing, ensuring timely fulfillment and delivery
- Track inventory and flag discrepancies or stock issues
- Assist with resolving customer service issues related to orders, vendors, or deliveries
- Maintain accurate records of vendor and operational activities
- Help identify and troubleshoot bottlenecks in day-to-day operations
Requirements:
- A minimum of 2 years of experience
- A minimum of a degree in a related field
- Problem-solving skills
- Customer service orientation
- editing skill
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