Operations & Administrative Personnel

Responsibilities:

Client Service and Operations:

• Respond to client enquiries, manage correspondence, and follow up on outstanding requests.
  
• Maintain accurate client records and coordinate with internal teams to ensure timely service delivery.
  
• Monitor customer orders and help prepare quotations, invoices, receipts, and delivery notes in Sage.
  
• Welcome visitors, coordinate appointments, and support the smooth running of daily office activities.
  
• Coordinate with external service providers and vendors to ensure timely fulfilment of company requests, orders, and deliveries

Administrative Functions:

• Maintain organised physical and electronic filing systems for company and client documents.
  
• Record petty cash transactions and expenses, assist with monthly reconciliations, and maintain supporting documentation.
  
• Maintain relevant financial and statutory tax records, including PAYE and FIRS documentation, for management review and compliance purposes.
  
• Assist with preparing reports, proposals, presentations, brochures, and other business documents.

Inventory and Audit Support:

• Maintain inventory records and conduct periodic stock checks where applicable.
  
• Assist with reconciling inventory records and reporting discrepancies to management.
  
• Organise administrative, financial, and inventory documents for management review and year-end audit preparation.

Reporting and Team Support:

• Prepare routine administrative and operational reports as required.
  
• Track outstanding client requests, documentation, and assigned tasks to ensure timely completion.
  
• Work with management and relevant teams across the group's businesses to support daily operations.
  
• Perform other related administrative and operational duties as assigned.

Requirements:

• HND in Business Administration, Management, Accounting, or a related discipline.Strong written and verbal communication skills.
  
• Proficiency in Microsoft Word, Excel, and PowerPoint.
  
• Good organisational skills, attention to detail, and time-management abilities.
  
• Ability to maintain accurate records, handle confidential information, and manage multiple tasks.
  
• Familiarity with Sage, Google Workspace, or similar business tools is an advantage.
  
• Ability to work independently and collaboratively.
  
• Applicants residing in or around Lekki are strongly encouraged to apply.

Key Skills:

• Project coordination and management.
  
• Excellent written and verbal communication.
  
• Strong interpersonal and relationship-management skills.
  
• Organisation and time management.
  
• Attention to detail and accuracy.
  
• Problem-solving and critical thinking.
  
• Client service and customer relationship management.
  
• Record-keeping and documentation.
  
• Multitasking and prioritisation.
  
• Proficiency in Microsoft Office applications and digital tools.
  
• Teamwork and collaboration.
  
• Confidentiality and professional integrity.