Online Operations Business Manager

Responsibilities:

• Manage the priorities, calendar, and operational workflow of a founder or CEO to keep the business running efficiently
• Oversee and coordinate multiple projects simultaneously, ensuring deadlines, deliverables, and team accountability are maintained
• Identify bottlenecks in business operations and implement scalable systems and processes to resolve them
• Leverage AI tools and automation platforms to streamline workflows and reduce manual effort across the business
• Liaise with internal teams, contractors, and external stakeholders on behalf of the founder
• Track key performance indicators and operational metrics, providing regular updates and reports to leadership
• Create, update, and ensure consistent adoption of Standard Operating Procedures (SOPs) across the team
• Serve as a connector across departments, ensuring all moving parts are aligned toward business goals
• Proactively identify risks, gaps, and opportunities without waiting to be directed

Requirements:

• Minimum of 3 years of experience in operations management, business management, or a similar role, preferably in a remote or online business environment
• Proven experience supporting C-suite executives, founders, or entrepreneurs
  
• Strong proficiency with project management tools such as Asana, ClickUp, Notion, Monday.com, or similar platforms
• Practical experience using AI tools such as ChatGPT, Claude, or Zapier AI to improve workflows and business efficiency
• Excellent written and verbal communication skills with the ability to represent a founder professionally in any setting
• Highly organised, self-directed, and comfortable working with minimal supervision in a fast-paced, dynamic environment
• Solid understanding of how online businesses operate, including digital marketing, service delivery, and team coordination
  
• Availability and flexibility to work US business hours across EST, CST, MST, and PST time zones

Preferred Skills:

• Prior experience working with or within businesses outside of Nigeria
• Familiarity with tools such as Google Workspace, Slack, Loom, Zoom, Trello, HubSpot, or similar
• Online Business Manager (OBM) or Operations Manager certification or equivalent professional training
• Background in virtual assistance or executive operations support

Remuneration: $ 300 - 500  Monthly

What We Offer:

• Competitive salary commensurate with experience
• Health Maintenance Organisation (HMO) coverage
• Pension benefits
• Fully remote work environment
• The opportunity to work alongside ambitious, high-performing founders building impactful businesses
• A team culture that values initiative, ownership, and continuous growth

How to Apply:

• If you are the kind of professional who brings order to complexity, builds systems that last, and is ready to play a key operational role in helping founders and CEOs grow their businesses, we want to hear from you.
• Submit your application and include a brief cover note describing a system or process you built or improved, and the measurable impact it had on the business.