Office Administrator/Front Desk Officer

Responsibilities:

Reception & Visitor Management:

• Greet and welcome guests promptly and courteously upon arrival.
• Direct visitors to the appropriate staff or departments efficiently.
• Maintain visitor logs, issue badges, and ensure compliance with office security protocols.

Communication & Correspondence:

• Answer, screen, and forward incoming phone calls professionally.
• Provide accurate and helpful information to clients and visitors in person, via phone, or through email.
• Manage internal and external correspondence, including courier services.

Administrative Support:

• Maintain a tidy and organised reception area equipped with necessary stationery and materials.
• Perform general administrative and clerical duties such as filing, photocopying, scanning, transcribing, and faxing.
• Support HR and Admin teams in daily office coordination tasks.

Mail & Deliveries:

• Receive, sort, and distribute incoming mail and deliveries promptly.
• Prepare outgoing mail, packages, and documents for dispatch.

Scheduling & Coordination:

• Manage calendars, schedule meetings, and assist in coordinating staff appointments.
• Arrange travel logistics and accommodations, ensuring necessary documentation and approvals are in place.

Office Supplies & Inventory:

• Order front office and general office supplies.
• Maintain accurate records of supply inventory and ensure timely replenishment.

Security & Safety:

• Monitor and control access via the reception desk to ensure compliance with office security policies.
• Support implementation of workplace safety and emergency procedures.

Team Collaboration:

• Liaise with other departments to facilitate effective communication and office efficiency.
• Contribute to achieving administrative goals and maintaining a positive work environment.

Requirements:

• OND/HND/Bachelor’s Degree (B.Sc.) in Business Administration, Office Management, or related field.
• 1–3 years of relevant experience in office administration or front desk operations.
• Experience in a construction or corporate organisation is an added advantage.