Mortgage And Home Finance Officer

Responsibilities:

• Advise clients on mortgage products, financing options, and homeownership pathways.
• Understand client needs and financial circumstances before making recommendations.
• Explain eligibility, documentation, costs, timelines, and processes clearly.
• Guide clients through mortgage applications and documentation.
• Coordinate with financial institutions, developers, and internal teams.
• Maintain accurate client records and provide timely updates throughout the process.
• Handle and escalate client concerns and complaints professionally.
• Support client engagement through campaigns, webinars, and outreach.
• Stay updated on mortgage products, regulations, and market trends.

Requirements:

• Bachelor’s degree in finance, economics, business administration, or a related field.
• Minimum 2 years’ experience in mortgage advisory, banking, financial services, or real estate consulting.
• Strong understanding of mortgage products and the Nigerian real estate/financial services sector.
• Excellent communication, interpersonal, and consultative selling skills.
• Strong attention to detail and ability to manage multiple clients.
• Proficiency in Microsoft Office and CRM/client management tools.

What We’re Looking For:

• We are looking for someone who is trustworthy, transparent, client-focused, and professional, with the ability to handle sensitive financial information confidentially and guide clients without making promises or guarantees outside their control.