Monitoring, Evaluation & Learning (MEL) Manager

Responsibilities:

Execute and Own Day-to-Day Monitoring & MEL Operations (45%):

• Own core program data and monitoring processes end-to-end, including reviewing, auditing, and processing a high volume of diverse data sources such as paper register photos, SurveyCTO submissions, audio recordings, and phone surveys.
• Execute sensitive, mission-critical operational MEL and program data tasks such as caregiver enrolment into the reminder system and reimbursement of health workers.
• Summarise data quality issues, implementation feedback, and key learnings in clear, usable formats (spreadsheets, dashboards, short write-ups) and communicate actionable insights directly to program staff, health workers, and leadership.
• Maintain and update core dashboards and recurring monitoring analyses to support day-to-day program oversight.

Improve and Scale MEL Systems and Processes (20%):

• Maintain clear, up-to-date documentation of MEL processes, checklists, and quality standards to enable quick onboarding of new staff, accountability, and process evolution.
• Identify and implement practical improvements to monitoring workflows, including better templates and automations.
• Support setup and iteration of surveys and data collection workflows in SurveyCTO as program needs evolve.
• Improve dashboards and visualisations to better support program decision-making.
• Support leadership to evolve MEL systems at a strategic level, including refinements to the Theory of Change, logframe, metric definitions, and reporting structures

Special Analyses and Strategic Support (15%):

• Clean and prepare data for ad-hoc analyses, quarterly program reviews, and evaluation-related work (e.g. child immunisation data).
• Conduct targeted analyses to answer specific program questions and communicate findings clearly to leadership.
• Support periodic summaries or scorecards (e.g. quarterly MEL updates) tracking program performance over time.

Manage and Develop the MEL Team (20%):

• Line-manage and support a growing team of MEL Officers to deliver high-quality results.
• Provide ongoing feedback and coaching to improve data quality and process efficiency
• Support hiring of MEL staff, including interviews and test tasks.

Requirements:

Essential:

• Master’s degree (or equivalent professional experience) in a relevant field such as Public Health, Epidemiology, Statistics, Social Sciences, Development Economics, Computer Science, or Business Administration
• Minimum 3, preferably 5 years of experience in Monitoring, Evaluation and Learning, program analytics, or similar data-driven roles in health or development programs
• Proven experience managing or supervising at least 2–3 staff, ideally MEL officers or data staff
• Strong hands-on skills with spreadsheets and data visualisation tools, particularly Google Sheets; experience with Looker Studio and mobile data collection tools such as SurveyCTO or Kobo
• Excellent attention to detail and ability to execute repetitive data processes with high accuracy
• Clear and proactive communication skills in written and spoken English
• Strong alignment with Notify Health’s mission and commitment to using data honestly and rigorously to improve child health outcomes

Preferred:

• Experience in the Nigerian health system, ideally on programs interacting directly with CSOs, health workers, and facility-level data; experience with immunisation is a plus
• Experience working and integrating with government health data, mainly DHIS2 and geospatial data like in microplanning
• Prior experience working in international or cross-cultural teams
• Proven track record in advanced data analysis or automation tools (e.g. Looker Studio, Power BI, Tableau, R, Python, Google Apps Script)

• Location: Nigeria, remote (Abuja preferred)
• Travel: Up to 10%, mainly to our implementation sites
• Contract: 12 months with possibility of renewal, subject to satisfactory performance.
• Hours: Full-time