Raphael Group

Medical Virtual Assistant

Raphael Group

Medical & Pharmaceutical

2 days ago
Easy apply

Job summary

We're a fast-growing virtual assistant company that supports businesses with skilled, reliable remote talent. We're looking for a detail-oriented Medical VA to support our healthcare clients.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Work Type: Full Time Working Hours: Flexible Hours Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

  • Schedule, confirm, and reschedule patient appointments
  • Handle patient calls, emails, and inquiries professionally
  • Manage patient records and data entry accurately and confidentially
  • Verify insurance and assist with billing and claims follow-up
  • Prepare medical documents, referral letters, and correspondence
  • Support medical transcription and documentation where needed
  • Coordinate with clients (clinics and practitioners) daily


Requirements:

  • 2-3 years of experience as a medical VA, medical secretary, or in a healthcare admin role
  • Knowledge of medical terminology and clinic workflows
  • Familiarity with EHR/EMR software is a big plus
  • Strong understanding of patient confidentiality and data privacy
  • Completed NYSC
  • Excellent written and spoken English with a clear accent
  • Ability to work flexible shift hours as required
  • Highly organized, calm under pressure, and strong in problem-solving
  • Reliable laptop, headset, stable internet, and power backup


What we offer:

  • Fully remote role in a fast-paced, growing company
  • Remuneration: NGN 175,000-200,000, depending on experience
  • Monthly Netflix and Spotify subscriptions
  • Growth opportunities as we scale

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