Medical Virtual Assistant
Job summary
We're a fast-growing virtual assistant company that supports businesses with skilled, reliable remote talent. We're looking for a detail-oriented Medical VA to support our healthcare clients.
Job descriptions & requirements
Responsibilities:
- Schedule, confirm, and reschedule patient appointments
- Handle patient calls, emails, and inquiries professionally
- Manage patient records and data entry accurately and confidentially
- Verify insurance and assist with billing and claims follow-up
- Prepare medical documents, referral letters, and correspondence
- Support medical transcription and documentation where needed
- Coordinate with clients (clinics and practitioners) daily
Requirements:
- 2-3 years of experience as a medical VA, medical secretary, or in a healthcare admin role
- Knowledge of medical terminology and clinic workflows
- Familiarity with EHR/EMR software is a big plus
- Strong understanding of patient confidentiality and data privacy
- Completed NYSC
- Excellent written and spoken English with a clear accent
- Ability to work flexible shift hours as required
- Highly organized, calm under pressure, and strong in problem-solving
- Reliable laptop, headset, stable internet, and power backup
What we offer:
- Fully remote role in a fast-paced, growing company
- Remuneration: NGN 175,000-200,000, depending on experience
- Monthly Netflix and Spotify subscriptions
- Growth opportunities as we scale
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