Marketing Supervisor

Responsibilities:

• Develop and implement the annual marketing strategy and calendar aligned with the company’s business goals.
• Strengthen brand positioning as a safe, reliable, and customer-first regional airline.
• Ensure consistent brand identity across all channels and touchpoints
• Drive digital presence across social media, website, and digital ads.
• Develop engaging, Location-contextual storytelling campaigns to build awareness and top-of-mind recall.
• Manage online reputation by responding to customer feedback promptly
• Plan and execute customer-centric initiatives (e.g., Customer Service Week, festive campaigns, inflight activations).
• Work with sales to develop customer retention programs and loyalty initiatives.
• Conceptualize and execute 360° campaigns to promote destinations, new routes, and seasonal offers.
• Collaborate with creative agencies, media partners, and internal teams for execution.
• Conduct competitor analysis and passenger insights surveys.
• Provide data-driven recommendations for pricing, promotions, and new market opportunities

Requirements:

• Bachelor’s degree in marketing, Communications, Business, or related field (MBA is a plus).
• Minimum 3-5 years in marketing/brand management, preferably in aviation, travel, or consumer services.
• Strong understanding of digital marketing, PR, and customer engagement.
• Proven experience in developing and executing successful campaigns.
• Excellent communication, negotiation, and analytical skills.
• Ability to lead a small marketing team and manage external agencies.
• Candidates must be between the ages of 25 and 33.
• Must possess WAEC certificate with minimum of 5 credits (including Mathematics and English.)
• Must have completed the NYSC program.
• Must have worked in a supervisory capacity.
• Any other professional qualification is an added advantage.