Immediate Start
1 month ago
Job Summary
We’re seeking a Marketing & Guest Services Manager with proven experience in hospitality, event management, and operations in Akure. This is a performance-based leadership role requiring both creative marketing insight and hands-on management. The ideal candidate thrives in a high-paced, high-pressure environment & can balance guest satisfaction.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities
- Oversee daily operations across six serviced apartments, ensuring top-tier cleanliness and guest satisfaction.
- Supervise and motivate staff to maintain a strong sense of teamwork and accountability.
- Drive revenue across all streams—apartments, events, drinks, and food—to achieve the weekly target of ₦2.5 million.
- Plan, promote, and manage weekly events (Fridays and Saturdays), ensuring quality and profitability.
- Develop marketing campaigns to boost brand visibility and occupancy.
- Handle guest feedback and operational challenges with professionalism.
- Maintain accurate records and provide administrative support using Google Workspace, Microsoft Office, and other online tools.
- Oversee vendors, inventory, supplies, and maintenance schedules.
Requirements:
- 3–5 years’ experience in hospitality, serviced apartments, or hotel management.
- Strong leadership and people management skills.
- Proven track record in sales, marketing, or revenue growth within the hospitality sector.
- Proficiency with online administrative tools (Google Drive, Docs, Sheets, Excel, etc.).
- Excellent communication and organizational skills.
- Must live in or be willing to relocate to Akure (Alagbaka area preferred).
- Must be available for long hours and weekend shifts, with scheduled time off.
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