Manager
Job summary
The manager is responsible for planning, directing, and overseeing day-to-day operations to ensure the effective achievement of organisational goals. The role provides leadership, coordinates resources, supervises staff and ensures compliance with company policies, procedures, and performance standards.
Job descriptions & requirements
Responsibilities:
- Plan, organise, and manage daily operations in line with company objectives.
- Supervise, motivate, and evaluate staff performance to ensure productivity and efficiency.
- Develop and implement operational plans, budgets, and performance targets.
- Ensure compliance with company policies, regulatory requirements, and health and safety standards.
- Monitor performance indicators and prepare management reports.
- Resolve operational issues, employee concerns, and customer complaints professionally.
- Coordinate with senior management and other departments to support business goals.
- Identify areas for improvement and implement process enhancements.
- Support recruitment, training, and development of team members.
- Represent management in meetings and official engagements as required.
Requirements:
- Proven experience in operations management, team supervision, or a similar leadership role.
- Strong ability to plan, organise, and manage daily operations to meet business objectives.
- Demonstrated leadership skills with experience supervising, motivating, and evaluating staff performance.
- Solid knowledge of operational planning, budgeting, and performance management.
- Understanding of company policies, regulatory compliance, and health and safety standards.
- Strong problem-solving skills with the ability to resolve operational issues, employee concerns, and customer complaints.
- Excellent communication and coordination skills to work effectively with senior management and cross-functional teams.
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