Operations Supervisor
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Job summary
We are looking for an experienced Male Operations personnel to supervise the customer service team, oversee daily operations of the business, and help increase business volume/growth.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Supervise daily operations
- Increase productivity/profitability
- Monitor and guide customer service staff
- Improve response time and customer retention
- Handle escalations confidently
- Ensure discipline and accountability
Requirements:
- Work with the team to increase business productivity
- Minimum 2 years of relevant work experience
- Must have supervised a team (3–10 staff)
- Strong communication and leadership skills
- Must be firm, organized, and result-oriented
- Comfortable handling field or external challenges when necessary
- Experience in logistics or service-based business is an advantage.
- Must reside within the axis of Idimu-Ikotun, Lagos State
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