Lounge Manager
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Job summary
We're Looking for an efficient and reliable Lounge Manager to lead our team and provide top-notch service to our customers.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
4 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Manage day-to-day operations of our lounge, ensuring exceptional customer experience and driving sales growth
- Lead a team of staff to deliver outstanding service, building strong relationships with regulars and new customers alike
- Develop strategies to increase footfall, boost sales, and enhance customer loyalty
- Maintain a high level of customer satisfaction, handling complaints and feedback professionally
- Collaborate with the marketing team to promote events and offers, driving business growth
Requirements:
- Excellent communication and interpersonal skills
- Proven experience in customer-facing roles, preferably in hospitality
- Strong leadership and team management skills
- Goal-driven and motivated to drive sales and growth
- Ability to work flexible hours, including evenings and weekends
What We Offer:
- Competitive salary
- Opportunities for growth and development
- Dynamic and supportive team environment
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