Logistics Manager

Responsibilities:

• Plan and oversee last-mile delivery, haulage, and third-party logistics operations across all service locations.  
• Develop and maintain a reliable pool of riders, drivers, truck owners, transporters, and other 3PL partners. 
• Lead the sourcing, onboarding, verification, evaluation, and performance management of logistics partners. 
• Forecast logistics requirements and ensure adequate vehicle capacity for regular operations, peak periods, and special projects. 
• Source appropriate vehicles based on cargo type, volume, destination, route conditions, and customer requirements. 
  
• Negotiate competitive haulage rates, delivery timelines, and service terms while protecting the company’s commercial interests. 
• Establish and monitor service standards covering vehicle availability, turnaround time, delivery completion, safety, cost, and service quality. 
• Coordinate with Order Management, Fleet, Warehousing, Fulfilment, Customer Support, Finance, Business Development, and Technology teams to ensure seamless service delivery. 
• Monitor partner utilization, route efficiency, logistics costs, delivery performance, and operational productivity. 
• Ensure all riders, drivers, vehicles, and 3PL partners meet the required documentation, insurance, safety, security, and regulatory standards. 
• Prepare and present periodic reports on delivery volumes, available capacity, utilization, costs, partner performance, incidents, service levels, and recommended improvements.   

Requirements:

• An HND or equivalent qualification in Logistics, Transport Management, Supply Chain Management, Business Administration, or a related field.  
• At least 5 years of relevant experience in logistics, transportation, haulage, fleet, or 3PL operations, including managerial or supervisory experience. 
• Extensive hands-on knowledge of the haulage business, including vehicle sourcing, pricing, route planning, cargo requirements, and vendor management. 
• An established network of reliable riders, drivers, truck owners, transporters, and haulage companies across relevant locations and vehicle categories. 
• Proven experience managing last-mile delivery, interstate haulage, third-party logistics partners, and asset-light logistics operations. 
• Strong knowledge of different vehicle types and their suitability for various cargo, routes, and delivery requirements. 
• Experience negotiating vendor rates, managing service-level agreements, and controlling logistics costs. 
• Good knowledge of vehicle documentation, insurance, road safety, security, and applicable transport regulations. 
• Strong leadership, commercial awareness, negotiation, problem-solving, and stakeholder-management skills. 
• Ability to forecast logistics requirements and maintain adequate delivery and haulage capacity across multiple locations. 
• Strong analytical and reporting skills, with proficiency in Microsoft Office, particularly Excel and relevant logistics platforms. 
• Ability to work effectively under pressure, respond promptly to operational disruptions, and travel when required. 
• An accountable, safety-conscious, customer-focused, and results-driven approach to work.