Loan Relationship Officer

Fad Design Global

Customer Service & Support

Lagos Full Time

Banking, Finance & Insurance NGN 75,000 - 150,000

Easy Apply

Skills Required

customer relation

Job Summary

Snappy Credit Limited is a Fintech company that provides quick loans to customers via an online process. We are looking for a Loan Relationship Officer.

Minimum Qualification : High School (S.S.C.E)
Experience Level : No Experience
Experience Length : No Experience/Less than 1 year
Working Hours : Full Time

Job Description/Requirements

Responsibilities:

Build and maintain strong relationships with new and existing loan clients.
Serve as the primary point of contact for client loan inquiries, applications, and account updates.
Educate clients on loan products, repayment schedules, and financial obligations.
Monitor client loan accounts to ensure timely repayments and identify potential delinquencies.
Assist with loan documentation, restructures, and settlements when necessary.
Collaborate with credit, operations, and recovery teams to ensure a smooth client experience and portfolio performance.
Prepare and submit reports on client account performance and loan portfolio status.

Requirements:

Minimum of High School (S.S.C.E) qualification
Strong communication, negotiation, and interpersonal skills.
Knowledge of credit processes, risk management, and loan account management.
Proficiency in Microsoft Office and loan management software.
Attention to detail and excellent organizational skills.
High integrity, professionalism, and customer service orientation.
Must have a Smartphone (Android or iPhone).

Work Type: Full-time

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