Loan Recovery Officer

Responsibilities:

• Monitor overdue loan accounts and follow up with customers to ensure prompt repayment.
• Implement effective loan recovery strategies to minimize delinquency and reduce non-performing loans.
• Conduct field visits to customers, guarantors, and business locations to facilitate loan recovery.
• Negotiate repayment plans with defaulting customers in line with the Bank's recovery policies.
• Maintain accurate records of recovery activities, customer engagements, and repayment arrangements.
• Prepare periodic loan recovery and portfolio performance reports.
• Liaise with internal departments and external recovery agents where necessary to facilitate recoveries.
• Ensure compliance with the Bank's credit policies, recovery procedures, and applicable regulatory requirements.

Requirements:

• Bachelor's Degree or HND in Banking & Finance, Business Administration, Economics, Accounting, or a related discipline.
• Minimum of 3 years'experience in loan recovery, credit administration, collections, or a similar role within a microfinance bank or other financial institution.
• Sound knowledge of loan recovery processes, credit risk management, and collection techniques.
• Strong negotiation, communication, and interpersonal skills.Ability to handle difficult recovery situations with professionalism and tact.
• Proficiency in Microsoft Office applications.High level of integrity, resilience, and result orientation.
• Willingness to undertake regular field visits for loan recovery activities.