Loan Officer / Relationship Officer
Job summary
We are seeking Loan Officers / Relationship Officers to manage client relationships, evaluate loan applications, and ensure portfolio quality. The role involves credit assessment, customer engagement, and compliance with regulatory standards.
Job descriptions & requirements
Responsibilities:
- Assess loan applications and perform credit risk analysis.
- Monitor repayment schedules and follow up on delinquent accounts.
- Build and maintain strong client relationships.
- Market loan and savings products to prospective customers.
- Ensure compliance with CBN and fintech lending regulations.
- Prepare credit reports and recommend approval/decline decisions.
Requirements:
- Minimum of an HND in Finance, Banking, Economics, or related discipline.
- 2–4 years’ experience in lending, credit analysis, or relationship management.
- Strong knowledge of financial products and fintech operations.
- Excellent communication, negotiation, and customer service skills.
Skills:
- Credit risk analysis – evaluating loan applications and repayment capacity.
- Customer relationship management – building trust and loyalty with clients.
- Sales and marketing – promoting loan and savings products.
- Regulatory compliance – ensuring adherence to CBN and fintech rules.
- Negotiation – persuading clients and resolving disputes.
- Analytical thinking – interpreting financial data for decision-making.
Behavioral Attributes:
- Integrity and accountability.
- Target-driven and proactive.
- Strong interpersonal and problem-solving skills.
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