Loan Officer
Job summary
A Loan Officer in a microfinance bank is responsible for sourcing clients, processing loans, recovering loans, maintaining customer relationships and achieving business targets.
Job descriptions & requirements
Responsibilities:
Loan Sourcing and Business Development:
- Identify and source potential loan clients.
- Market the bank’s loan products to individuals, SMEs, and groups.
- Build and maintain strong relationships with customers.
- Achieve assigned loan and deposit targets.
- Conduct field visits to meet prospective clients.
Loan Processing and Documentation:
- Assist clients in completing loan application forms.
- Ensure proper documentation and KYC compliance.
- Collect and verify supporting documents.
- Prepare loan files for approval and disbursement.
- Ensure loan agreements and guarantor forms are properly executed.
Loan Monitoring and Recovery:
- Monitor loan repayment performance.
- Follow up on due and overdue loans.
- Ensure timely loan recovery and collection.
- Reduce Portfolio at Risk (PAR) and Non-Performing Loans (NPL).
- Visit clients regularly to monitor business performance.
Credit Appraisal and Assessment:
- Conduct proper client screening and credit evaluation.
- Analyse customer business, cash flow, and repayment capacity.
- Carry out background checks and due diligence.
- Ensure all loan applications meet the bank’s credit policy.
- Prepare credit appraisal and recommendation reports.
Customer Relationship Management:
- Maintain regular communication with clients.
- Provide financial guidance and support to borrowers.
- Address customer complaints and inquiries.
- Build long-term relationships with customers.
Requirement:
- 2-3 years experience
- Minimum qualification of a degree
Remuneration: NGN 200,000 -300,000 Monthly
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