LEAD, WEALTH MANAGEMENT UNIT

Department: Wealth Management

Location: Lagos & Abuja, Nigeria

Salary: N1,000,000 to N1,500,000 net monthly

JOB SUMMARY

The Lead, Wealth Management Unit will build and lead a high-performing team that grows the client’s savings and investment management business. The role turns the business plan into clear priorities for acquisition, conversion, relationship management, portfolio growth and retention, with defined ownership and regular progress reviews.

The Lead balances commercial performance with responsible client stewardship, guides Wealth Managers through the client journey and coordinates cross-functional support for suitable recommendations, transparent communication, complete records and timely service.

KEY RESPONSIBILITIES

Business Strategy and Team Leadership

• Set the unit’s business plan, client segments, growth priorities and execution cadence in line with the client’s strategy and approved targets. Break priorities into measurable team and individual plans, with clear ownership, milestones and review points.
• Review pipeline movement, conversion, inflows, portfolio growth and retention at an agreed cadence; identify gaps early, agree corrective actions with the team and escalate constraints that require leadership or cross-functional decisions.
• Lead, coach and organise the Wealth Managers; set clear individual objectives, review performance, build capability and address delivery or conduct concerns promptly. Hold regular one-to-ones and team reviews, reinforce consistent client-service standards and recognise effective practice.

Client Acquisition and Relationship Management

• Grow assets under management and other agreed business measures through ethical prospecting, referrals, partnerships and effective conversion of qualified opportunities.
• Oversee the end-to-end client relationship, from discovery and needs assessment through onboarding, portfolio reviews, retention and appropriate follow-up. Set expectations for timely contact and service continuity, maintain visibility of important client commitments and ensure that hand-offs between the team and other functions are clear.
• Ensure client goals, time horizon, liquidity needs, risk tolerance and relevant circumstances are understood and documented before a product or investment solution is recommended.
• Explain product features, risks, fees, liquidity terms and expected outcomes clearly. Ensure client communications are accurate and do not guarantee returns or outcomes unless formally approved and contractually supported.

Portfolio Oversight and Governance

• Monitor client portfolios and relationship health within the unit’s approved remit; identify concentration, liquidity, suitability or service concerns and escalate them through established channels. Ensure that review findings, client instructions, exceptions and agreed next steps are recorded and followed through.
• Promote compliance with internal policies, client due diligence, know-your-customer and anti-money-laundering controls, data protection, record keeping and all applicable laws and regulatory requirements.
• Protect confidential client and Company information, maintain appropriate access controls and ensure the team handles records and personal data responsibly.

Reporting and Cross-Functional Collaboration

• Maintain disciplined pipeline, client and portfolio records; review team dashboards and prepare timely reports on sales activity, inflows, assets under management, retention, service issues, risk indicators and forecast performance.
• Work with Product, Operations, Finance, Risk, Compliance and Customer Experience to improve product suitability, onboarding, transaction handling, issue resolution and client reporting. Agree clear owners and follow-up dates for cross-functional actions, and escalate unresolved matters that could materially affect clients or business performance.
• Contribute market and client insight to product development, pricing, campaign planning and process improvements; support the launch of approved products and client education initiatives.

REQUIREMENTS

• Bachelor’s degree in Finance, Economics, Accounting, Business Administration or a related discipline; a relevant postgraduate qualification is an advantage.
• At least 7 years of relevant experience in wealth management, investment advisory, private banking, asset management, financial planning or a closely related financial-services field.
• At least 3 years in a team leadership or people-management role, with evidence of coaching staff and delivering measurable commercial results.
• Demonstrated ability to build and manage a client portfolio, develop a sales pipeline and achieve growth, retention or assets-under-management targets responsibly.
• Sound knowledge of investment and savings products, portfolio principles, client suitability, risk assessment and applicable financial-services compliance requirements in Nigeria.
• Strong commercial judgement and numerical skills, including the ability to interpret portfolio, pipeline and performance data and turn findings into action.
• Excellent client communication, negotiation, presentation and relationship-management skills, including the ability to explain financial concepts in clear language.
• High standards of integrity, discretion, documentation and professional conduct.
• Relevant professional certification (for example, CFA, CIS, CIBN or another recognised investment or financial-planning qualification) is an advantage. Any licence or registration required for the approved scope of activity must be held or obtained as required.

LEADERSHIP EXPECTATIONS

• Set direction: Translate business priorities into clear team goals, weekly activity expectations and individual accountabilities.
• Coach consistently: Provide practical feedback, product and client-management coaching, and development support; recognise strong performance and address gaps fairly.
• Model responsible conduct: Make client suitability, transparency, confidentiality and compliance part of everyday sales and service decisions.
• Build collaboration: Create effective working relationships across functions and resolve client or process issues with clear ownership and timely escalation.
• Use evidence: Review performance and risk indicators regularly, distinguish activity from outcomes, and intervene early when results or client experience fall below standard.
• Develop succession and capability: Identify skill gaps, support learning and build team resilience so client service is not dependent on one individual.

INDICATIVE PERFORMANCE MEASURES

• Performance will be assessed against approved targets and quality measures, which may include:
• Growth in assets under management, net inflows and revenue from approved products.
• Achievement of team and individual acquisition, conversion and productivity targets.
• Client retention, satisfaction, service responsiveness and resolution of complaints or escalations.
• Portfolio quality and suitability, including timely reviews and appropriate escalation of identified risks.
• Compliance with onboarding, KYC/AML, documentation, data-protection and internal control requirements.
• Accuracy and timeliness of pipeline, portfolio and management reporting.
• Team performance, capability development, engagement and retention.

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