IT Support Intern
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Job summary
We are seeking a motivated IT Support Intern to assist with the company's day-to-day technical operations and provide basic technical support to staff across different departments.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Internship & Graduate - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Provide first-level technical support to staff.
- Troubleshoot computer hardware and software issues.
- Assist with resolving printer, network, internet, and connectivity issues.
- Set up and configure computers and other company devices.
- Assist staff with company email, Google Workspace, and other work applications.
- Install, update, and maintain approved software and applications.
- Assist with user account setup and access management.
- Maintain records of IT issues and resolutions.
- Assist with basic network and system maintenance.
- Monitor and maintain IT equipment and accessories.
- Keep an updated record of company IT equipment.
- Escalate complex technical issues to the appropriate technical team.
- Assist with basic data backup and system maintenance activities.
- Support the IT team with other technical tasks as assigned.
Requirements:
- Currently studying or recently graduated in Computer Science, Information Technology, Computer Engineering, or a related field.
- Basic knowledge of computer hardware and software.
- Basic troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work with staff across different departments.
- Good organizational skills and attention to detail.
- Willingness to learn new technologies and systems.
Key Skills:
- Technical troubleshooting
- Computer hardware and software
- Networking fundamentals
- Google Workspace
- Problem-solving
- Communication
- Attention to detail
- Technical support
- Teamwork
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