IT Officer

Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to IT matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• And other HR-assigned duties

Requirements:

• B.Sc. computer Science
• Professional qualification is an added advantage
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting
• 1 - 2 years’ experience

Key Competences

• Excellent listening skills
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively
• Confidentiality