Inventory Manager

Responsibilities:

Inventory Strategy & Planning:

• Develop and implement inventory management strategies that align with the company's business objectives and luxury retail standards.
• Maintain optimal inventory levels across all locations to ensure product availability while minimizing excess stock and unnecessary holding costs.
• Monitor slow-moving, obsolete, and dead stock and recommend practical strategies for liquidation, redeployment, or optimization.
• Support sales and procurement forecasting by providing accurate inventory data and trend analysis.

• Monitor stock movement, replenishment cycles, and inventory turnover across all retail outlets and warehouses on a continuous basis.
• Manage inventory transfers between stores and warehouses to support sales performance and operational requirements.
• Ensure that replenishment processes are timely, accurate, and aligned with sales velocity and seasonal demand patterns.
• Liaise with the Procurement team to flag critical stock shortfalls and ensure timely reordering.

• Conduct regular inventory audits, stock counts, cycle counts, and reconciliations across all locations to ensure inventory accuracy at all times.
• Investigate inventory discrepancies, stock losses, damages, and variances — identify root causes and implement effective corrective actions.
• Ensure accurate inventory records are maintained within the ERP system at all times, with zero tolerance for data integrity failures.
• Support internal and external audit processes and ensure full compliance with company inventory policies and operational standards.

• Generate, analyze, and present inventory reports to support management decision-making, forecasting, and strategic planning.
• Track and report on key inventory metrics including turnover rates, fill rates, stock accuracy, shrinkage, and holding costs.
• Identify trends, risks, and opportunities within inventory data and proactively communicate findings to senior management.
• Ensure all inventory reporting is accurate, timely, and produced in a format that enables clear business decisions.

• Collaborate closely with the Procurement, Sales, Logistics, Finance, and Store Operations teams to ensure effective and aligned inventory planning.
• Serve as the central point of coordination for all inventory-related matters across departments.
• Support the Finance team in inventory valuation, cost analysis, and stock provision calculations.
• Work with the Logistics team to ensure that inbound and outbound stock movements are accurately recorded and efficiently executed.

Inventory Control & Loss Prevention

• Establish, document, and enforce inventory control procedures and internal controls to minimize stock losses, theft, and shrinkage.
• Implement robust processes for the receipt, handling, storage, and dispatch of all inventory items.
• Monitor and investigate any patterns of recurring stock loss or discrepancy and escalate findings appropriately.
• Ensure that all warehouse and store teams understand and comply with inventory control standards.

• Ensure the accurate and timely entry of all inventory transactions into the ERP system.
• Maintain data integrity across all inventory-related modules and proactively identify and resolve any system discrepancies.
• Work with IT or system administrators to optimize ERP inventory settings and reporting configurations.
• Champion the adoption of digital tools and technology improvements that can enhance inventory visibility and accuracy.

• Lead, manage, and develop the inventory team; set clear expectations, provide regular feedback, and foster a culture of accountability and excellence.
• Conduct performance reviews, identify training needs, and invest in the professional development of team members.
• Ensure adequate staffing and resource allocation to meet inventory operations requirements, particularly during peak periods.
• Create a team environment where problems are identified and solved quickly, and where every team member takes ownership of their responsibilities.

• Continuously identify opportunities to improve inventory processes, reduce waste, and increase operational efficiency.
• Lead and implement process improvement initiatives, documenting new procedures and training the team accordingly.
• Benchmark inventory performance against industry standards and best practices, and contribute to the development of the company's broader operational excellence agenda.

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Accounting, Statistics, or a related field.
• Professional certifications such as CPIM (Certified in Production and Inventory Management), CSCP (Certified Supply Chain Professional), or equivalent are a strong added advantage.
• Minimum of 5 years' experience in Inventory Management, Warehouse Operations, Supply Chain Management, or Retail Operations.
• At least 2 years in a supervisory or managerial capacity with direct responsibility for a team.
• Proven experience working within a retail, luxury retail, FMCG, manufacturing, or distribution environment.
• Demonstrated track record of improving inventory accuracy, reducing stock losses, and optimizing inventory investment.
• Strong knowledge of inventory control principles, stock management methodologies, demand forecasting, and inventory optimization techniques.
• Proficiency in ERP systems (e.g. Odoo) and inventory management software.
• Advanced Microsoft Excel skills — including pivot tables, data modelling, and dashboard creation.
• Ability to analyze large datasets, extract meaningful insights, and present findings clearly to both technical and non-technical stakeholders.
• Excellent leadership, organizational, and problem-solving skills; able to drive performance through people, processes, and data.
• Strong attention to detail with a high level of accuracy; this role demands someone who does not accept approximations or shortcuts.
• Ability to work under pressure and manage multiple priorities simultaneously without compromising quality or accuracy.
• Strong communication and stakeholder management skills; able to work effectively across departments and at all levels of the organization.
• High integrity and personal accountability: the Inventory Manager is the custodian of a significant business asset and must be above reproach.

• Inventory Planning & Control
• Data Analysis & Reporting
• Process Improvement
• Leadership & Team Management
• Financial Awareness
• Internal Controls & Compliance
• Problem Solving & Decision Making
• Communication & Stakeholder Mgt
• Operational Excellence

 Benefits:

• A competitive salary package commensurate with experience and seniority.
• The opportunity to work with a reputable and growing luxury retail brand with a strong market presence.
• Real career growth and professional development opportunities in a fast-scaling organization.
• A collaborative, performance-driven work environment where results are recognized and rewarded.
• Direct exposure to senior leadership and the opportunity to influence how the business manages one of its most critical assets.