Human Resource Manager

Responsibilities:

• Manage recruitment, onboarding and staffing across branches.
• Monitor attendance, punctuality, discipline and employee conduct.
• Manage employee performance, KPIs and Performance Improvement Plans.
• Handle employee relations, grievances and staff retention.
• Ensure compliance with HR policies and Nigerian employment requirements.
• Coordinate payroll inputs, staff benefits, and incentives with Finance.
• Identify training needs and coordinate staff development.
• Conduct regular branch HR oversight and ensure Branch Managers maintain proper staff standards.
• Prepare accurate weekly and monthly HR reports for Management.
• Manage employee exits, clearance, and offboarding.
• Identify HR issues, take corrective action, and follow through to resolution.

Requirements:

• 3–5 years' experience in HR management, preferably in hospitality, salon, spa, retail or service businesses.
• Bachelor's degree/HND in HR, Business Administration, Industrial Relations or a related field.
• Strong knowledge of recruitment, employee relations and performance management.
• Good knowledge of Nigerian employment practices.
• Strong communication, leadership, problem-solving and conflict-resolution skills.
• Experience managing employees across multiple locations or branches is an advantage.
• Strong reporting, documentation and organisational skills.
• Must be firm, fair, proactive, confidential and highly accountable.