HR Relations Manager

Responsibilities:

• Serve as the primary point of contact for employee concerns, grievances, and workplace issues.
• Promote healthy communication channels between employees and management.
• Facilitate conflict resolution and mediate disputes professionally and impartially.
• Conduct regular employee engagement activities and feedback assessments.
• Ensure employee compliance with company policies, procedures, and ethical standards.
• Assist in the development, review, and communication of HR policies.
• Ensure adherence to labour laws and regulatory requirements related to employee rights and workplace standards.
• Support managers in handling performance issues and provide guidance on improvement plans.
• Coordinate and document disciplinary actions in line with organizational policy.
• Prepare and issue official queries, warnings, and other disciplinary communications as required.
• Assist with onboarding processes, ensuring new employees understand organizational culture and expectations.
• Provide continuous support to employees throughout their employment lifecycle.
• Maintain accurate and confidential records of employee relations activities, grievances, and disciplinary cases.
• Prepare periodic reports on employee relations trends and recommendations.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• 2–4 years of experience in HR or Employee Relations, preferably in the Real Estate or service industry.
• Strong interpersonal and communication skills.
• Excellent conflict resolution and problem-solving abilities.
• Sound knowledge of labour laws and HR best practices.
• High level of professionalism, confidentiality, and integrity.
• Ability to manage sensitive issues with tact and fairness.