Hotel Manager
Job summary
We are seeking a competent, experienced, and customer-focused Hotel Manager to oversee the day-to-day operations of our hotel in Ibadan.
Job descriptions & requirements
Responsibilities:
- Manage daily hotel operations and ensure smooth running of all departments.
- Supervise, motivate, and coordinate hotel staff.
- Ensure excellent guest service and handle customer complaints professionally.
- Monitor room bookings, occupancy, check-ins, and check-outs.
- Oversee housekeeping, front desk, maintenance, and general hotel standards.
- Manage inventory, supplies, and operational expenses.
- Ensure cleanliness, safety, and compliance with hotel policies.
- Monitor staff performance and maintain high service standards.
- Prepare operational reports and provide regular updates to management.
- Help drive revenue, customer satisfaction, and overall business growth.
Requirements:
- Minimum of 3 years’ experience in hotel or hospitality management.
- A degree or HND in Hospitality Management, Business Administration, or a related field is an advantage.
- Strong leadership, communication, and organisational skills.
- Good knowledge of hotel operations and customer service.
- Ability to manage staff and resolve issues effectively.
- Ability to work under pressure and handle multiple responsibilities.
- Must be proactive, professional, trustworthy, and results-oriented.
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