Head of Operations
Job summary
We are looking to hire a skilled and experienced Head of Operations who will lead the strategic and day-to-day operations of the recycling facilities, focusing on efficiency, safety, compliance, and sustainability. This senior role involves overseeing teams, optimizing processes, managing budgets, and driving initiatives to enhance recycling rates and reduce waste. Reporting to the Business Manager while collaborating with the HR, the Head of Operations plays a key part in achieving organizational goals for environmental responsibility and operational excellence.
Job descriptions & requirements
Responsibilities:
- Oversee all aspects of recycling operations, including material intake, sorting, processing, baling, and shipment, while ensuring high efficiency and quality standards.
- Develop and implement strategies to improve recycling programs, increase waste diversion, and align with sustainability objectives, including data analysis for trends and improvements.
- Lead and mentor staff, including hiring, training, scheduling, performance evaluations, and promoting a culture of safety, teamwork, and continuous learning.
- Ensure compliance with environmental regulations, health and safety standards, and industry best practices, conducting audits and updating policies as needed.
- Manage budgets, inventory, equipment maintenance, and vendor relationships to optimize costs and operational performance.
- Collaborate with internal departments, external stakeholders, and community partners to promote recycling awareness and identify opportunities for growth and innovation.
- Monitor key metrics such as production quality, efficiency, and safety; implement improvements and cross-training programs to build a versatile workforce.
- Foster a customer-centric approach, ensuring timely material handling and fulfillment of client expectations in waste management services.
Requirements:
- Education: Bachelor’s degree in Human Resources Management or a related field.
- 2-3 years’ experience in HR with a focus on strategic HR leadership and operations.
- In-depth knowledge of recycling processes, equipment, environmental regulations, and sustainability frameworks.
- Strong leadership, analytical, problem-solving, and communication skills, with proficiency in operational software and Microsoft Office.
- Ability to operate equipment like forklifts if needed, and a commitment to servant leadership, psychological safety, and environmental stewardship.
- Willingness to work in a dynamic, hands-on environment with occasional physical demands.
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