Mechanical Field Technician

Responsibilities:

Technical Maintenance & Diagnostics:

• Perform preventive and corrective maintenance on the mechanical systems of Material Handling Equipment (MHE).
• Diagnose and repair faults in diesel engines, transmissions, drive axles, brake systems, mast and lift assemblies, and hydraulic components.
• Troubleshoot and repair hydraulic systems, including pumps, cylinders, valves, and hoses.
• Carry out engine overhauls, including dismantling, rebuilding, and reassembly of engine components (pistons, crankshafts, injection systems, turbochargers).
• Interpret mechanical and hydraulic schematics, technical manuals, and OEM documentation.
• Identify root causes of recurring mechanical faults and implement permanent corrective actions.

Installation, Commissioning & Field Support:

• Install mechanical components and assemblies on new or refurbished equipment.
• Carry out inspections on client Hyster equipment in line with manufacturer guidelines.
• Provide direct technical support to clients through troubleshooting and technical advice — remotely or on-site.

Documentation & Reporting:

• Complete maintenance reports, fault history, and parts-replacement records accurately and promptly.
• Prepare and assist with documentation, timesheets, work orders, and inspection records.
• Develop and offer spare parts recommendations to the employer and clients.

Customer & Team Engagement:

• Comply with mechanical and workshop safety standards and procedures.
• Follow Lockout/Tagout (LOTO) protocols before commencing any work.
• Comply with OH&S policies and procedures in accordance with applicable law.

Requirements:

• Minimum of 3 years practical experience in commissioning, maintenance, fault diagnosis, and repair within the material handling industry.
• Proven experience troubleshooting and repairing diesel, LPG, and petrol-powered engines on warehouse equipment and heavy-duty trucks.
• Proven experience troubleshooting and repairing forklifts, reach stackers, empty container handlers, VNA (very narrow aisle) trucks, and general warehouse equipment.
• Hands-on experience with hydraulic systems, transmissions, and drive-train components.
• Hyster training programs and certification (e.g., Hyster OEM technical processes) are an advantage.
• Ability to read and interpret mechanical and hydraulic schematic drawings.
• Strong fault-finding and diagnostic skills on hydraulic and mechanical systems.
• Proficiency in diagnosis and repair of diesel engines, transmissions, and drive systems.
• Intermediate Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent customer relationship management skills.
• Strong time management and administrative skills.
• People management and development skills.
• Excellent written and verbal English communication skills.
• Mechanical Engineering Technician qualification (ND or equivalent).
• Formal high school or degree-level education required.
• Technical Trade Test Certificate II and/or III.
• Multi-skilled engineering background with hands-on experience on heavy plant equipment and hydraulic systems.