Head Technical Service

Responsibilities:

Technical Strategy, Governance & Portfolio Oversight:

• Technical Strategy: Formulate and execute the enterprise technical strategy, approving underwriting philosophies, risk acceptance criteria, pricing governance, and delegated authority limits across all product lines.
• Portfolio Quality & Loss Control: Monitor portfolio concentration, loss ratios, and technical margins, implementing prompt corrective measures on underperforming risk categories to support profitable growth.
• Underwriting Standards: Enforce rigorous technical auditing and risk evaluation frameworks across all branch and head office underwriting activities to guarantee policy and pricing integrity.

Claims Management, Reinsurance & Risk Transfer:

• Claims Philosophy & Settlement: Establish the enterprise claims strategy and reserving frameworks, directly directing high-value, complex, or contested claims while ensuring efficient subrogation and salvage recoveries.
• Reinsurance Program Placement: Design and manage the annual treaty and facultative reinsurance placement strategy, protecting the balance sheet against catastrophic loss while managing counterparty exposure and reinsurer recovery timelines.
• Partner & Broker Engagement: Serve as the primary technical liaison with reinsurers, rating agencies, reinsurance brokers, and loss adjusters to maintain favorable capacity and treaty terms.

Regulatory Compliance, Enterprise Risk & Board Engagement:

• Regulatory Compliance: Maintain 100% compliance with NAICOM guidelines, statutory technical returns, solvency regulations, and insurance laws.
• Executive & Board Reporting: Deliver comprehensive technical performance reports, loss-ratio analytics, and technical risk updates to Executive Management, Board Risk Committees, external auditors, and regulators.
• Leadership & Capacity Building: Direct, mentor, and build technical competency across the Underwriting, Claims, and Reinsurance teams, driving succession planning, executive accountability, and professional ethics.



Requirements:

• Bachelor's degree in Insurance, Actuarial Science, Finance, Economics, or a related quantitative/commercial discipline from a recognized university.
• Postgraduate Degree: Master's degree (M.Sc.) or Master of Business Administration (MBA) is required.
•  Associate or Fellow of the Chartered Insurance Institute of Nigeria (ACIIN / FCII) or equivalent international body (e.g., ACII / FCII UK).
• Mastery of corporate underwriting, complex claims control, actuarial principles, risk surveying, and treaty/facultative reinsurance structures.
• Deep working knowledge of NAICOM regulations, insurance laws, solvency frameworks, and statutory reporting requirements.
• Advanced financial modeling, loss analytics, and portfolio risk management capabilities.

Core Behavioral Competencies:

• Executive Leadership & Credibility: Uncompromising professional independence, executive presence, and ethical integrity.
• Strategic Thinking & Decision Making: Sound commercial judgment with the ability to balance revenue expansion targets against strict technical risk controls.
• Stakeholder Management: Outstanding written and verbal presentation skills for engaging Executive Management, Board members, regulators, and international reinsurers.