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Head of Organisation Learning & Development/Learning Academy

AIICO Insurance

Human Resources

NGN Confidential
3 weeks ago

Job Summary

 

Job Description/Requirements

The Learning and Development Manager will play a critical role in the day-to-day learning and development (L&D) activities and within the HR team. This role involves managing a team of L&D specialists, collaborating with various departments, and ensuring that all training initiatives align with the company's strategic goals. The L&D Manager is also responsible for providing coaching and guidance to managers, and ensuring that the learning and development process is transparent, fair, and aligned with the company’s strategic objectives. You should be a friendly, self-motivated team player with strong interpersonal skills. Excellent verbal and written communication skills are mandatory.

Functions & Responsibilities

  • Oversee the design, development, and delivery of training programs, including leadership development, technical skills training, soft skills enhancement, and compliance training.
  • Ensure that the LMS is updated with relevant content and that employees are adequately trained on how to use it.
  • Collaborate and strategize with senior leadership, department heads, and HR partners to identify current and future training needs and priorities and develop appropriate solutions.
  • Tracks budgets, negotiates contracts, builds and maintains relationships with third-party training providers.
  • Develop and implement learning strategies and programs aligned with the organization’s objectives.
  • Has a full understanding of the various business units and their specific training requirements.
  • Ensure all training programs comply with industry standards, legal regulations, and company policies.
  • Maintain records of employee certifications and ongoing compliance training.
  • Designs and produces training materials, including e-learning courses.
  • Working with other departments to ensure that compliance issues are fleshed out, investigated, and resolved.
  • Monitor the success of development plans and help employees make the most of learning opportunities.
  • Reviewing and revising course materials to ensure they align with operating processes, procedures, and systems.
  • Delivering training to various parts of the business and working with various stakeholders to coordinate and organize training sessions.
  • Sourcing and recommending vendors and other external partners to design, develop, and/or deliver learning solutions where applicable.
  • Managing training logistics, tracking budget expenditures, and analyzing training effectiveness to continually improve learning outcomes.
  • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance.
  • Assist managers in team development through career pathing and guidance on creating scorecards.
  • CORE COMPETENCIES

  • Leadership
  • Strategic thinking
  • Communication
  • Interpersonal skills
  • Analytical skills
  • Ethical behaviour
  • FUNCTIONAL COMPETENCIES

  • Learning Management System (LMS) Administration.
  • Needs assessment
  • Compliance and Certification
  • Training delivery
  • Program evaluation
  • Project management and budget management
  • Change management
  • EDUCATION AND EXPERIENCE

  • Bachelor's degree in HRM, psychology, education, business, and/or related field of study
  • CIPM/CIPD/SPHR or related professional certification is mandatory
  • 7+ years relevant experience in the Human Resources profession as a L&D Manager٫ Training Manager or other relevant position with at least 3 years in a managerial role.
  • Significant experience with effective learning and development methods
  • Experience in project management and budgeting.
  • Good knowledge of e-learning platforms and practices
  • Practical experience with MS Office, Learning Management Systems (LMS) other e-learning platforms to deliver and track training programs
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