Immediate Start
1 month ago
Head of Operations
Pristine Divitis MFB
Customer Service & Support
Banking, Finance & Insurance
NGN
150,000 - 250,000
Easy Apply
Job Summary
The Head of Operations will oversee daily banking operations, ensure compliance with CBN/NDIC regulations, manage cash flow and service delivery, and lead the operations team to achieve efficiency, customer satisfaction, and the bank’s overall business goals.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Managing and supervising all operational functions of the bank.
- Ensuring smooth daily transactions.
- Responsible for compliance with regulatory standard and effective cash management.
- Providing excellent customer experience.
- Ensuring coordination between departments to achieve organizational goals.
- Responsible for staff supervision and process improvement.
- Ensuring operational efficiency across all service touchpoints.
Requirements:
- Minimum of B.Sc. qualification.
- Minimum of 3 years of experience.
- Proper understanding of business operations.
- Strong leadership and team management abilities.
- Excellent organizational and communication skills.
- Analytical mindset and data-driven decision-making skills.
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