Head of Operations - Kano

Job Summary

We are currently recruiting for the role of Head of Operations in Kano State. Candidate must speak English - Hausa Fluently& experience in Logistics

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

  1. Develop and implement strategic plans, in consultation with the Commercial Director, for business growth for the business unit
  2. Manage client relationships, ensure client retention and drive client satisfaction
  3. Drive profitable GTV growth through increasing our customer wallet share and on boarding new clients
  4. Expand service offerings to clients, get buy in for end to end logistics services
  5. On board new clients, expand client base
  6. Drive profitability, ensure target take rates are met
  7. Manage cash flows through timely waybill collection, invoicing and payment collection
  8. Drive stake holder satisfaction
  9. Drive tech adoption amongst all stake holders
  10. Ensure employee satisfaction within the team

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