Head of Operations
Job summary
The Head of Operations will lead and streamline Woye Group's daily real estate operations, property management workflows, facility maintenance, and development site execution. We are seeking a firm, resilient, and empathetic female leader (aged 37–45) with 3–5 years of real estate operational experience to maximize asset yield, enforce strict budge
Job descriptions & requirements
Responsibilities:
- Operational Governance: Lead and streamline daily real estate operations, property management routines, facility maintenance, and administrative workflows across Woye Group assets.
- Project & Site Execution: Oversee real estate development schedules, contractor deliverables, site inspections, and property handovers to ensure zero delays and strict budget compliance.
- Financial & Yield Optimisation: Drive occupancy rates, rental collection pipelines, service charge administration, and operational cost controls to maximize asset profitability.
- Team Leadership & Supervision: Direct, mentor, and hold field agents, facility staff, administrative teams, and external vendors accountable with a firm but supportive leadership style.
- Risk & Statutory Compliance: Ensure all real estate developments and managed properties comply fully with state building regulations, land title documentations, tax filings, and safety codes.
Requirements:
- 3 to 5 years of proven operational leadership experience in real estate management, asset portfolio oversight, or commercial property development.
- A minimum of an HND in Estate Management, Business Administration, Project Management, or a related discipline.
- Professional membership (e.g., NIESV, ESVARBON, PMP) is an added advantage.
- High firmness in enforcing operational standards paired with excellent conflict resolution and interpersonal skills.
- Strict compliance with Woye Group's non-smoking and non-drinking code of conduct.
Target Candidate Profile & Demographic Specification:
- Gender & Age Bracket: Preferably a female candidate within the age range of 37–45 years old.
Personality Archetype:
- Tough outlook, warm at heart — A commanding, resilient, and non-nonsense operational leader with exceptional emotional intelligence,
- Strong people management skills and an empathetic approach to internal team development and client relations.
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