Head, Maintenance and Engineering

Responsibilities:

Strategic Planning

• Develop and implement short-, medium-, and long-term engineering and maintenance strategies aligned with production objectives and business growth.
• Plan asset lifecycle strategies covering acquisition, commissioning, maintenance, upgrades, and decommissioning.
• Define and track performance metrics on equipment uptime to drive decision-making.
• Lead engineering input into business continuity planning, disaster recovery, and utility risk mitigation in line with Nigeria’s infrastructural realities.
• Contribute to facility expansion, technology integration, and infrastructure modernization projects.
• Track energy, fuel, and maintenance cost trends to inform strategic business decisions.

Operational Management

• Ensure the optimal operation and maintenance of all plant machinery, including card printers, laminators, embossers, punching machines, mailing systems, and personalization equipment.
• Supervise the efficient running and extensive maintenance of diesel generators, UPS systems, inverters, and electrical distribution boards.
• Oversee utility systems: HVAC (precision and comfort cooling), compressed air systems, plumbing, water supply, and borehole operations.
• Manage a robust preventive maintenance program (PMP) and enforce corrective action tracking.
• Maintain high equipment availability through timely diagnostics, troubleshooting, repairs, and OEM-standard servicing.
• Prepare operational reports including equipment status, maintenance KPIs, incident logs, and energy usage.

Team Leadership

• Lead and mentor a multidisciplinary team of engineers, technicians, electricians, and support staff.
• Drive a performance culture through clear goal setting, accountability, technical training, and continuous development.
• Establish and monitor shift structures, task allocation, and maintenance schedules to support 24/7 operations as needed.\
• Promote cross-functional collaboration with production, quality, IT, security, and logistics teams to achieve shared goals.
• Foster a proactive, ownership-driven maintenance culture. 
  

Safety and Compliance

• Implement engineering controls for workplace safety.
• Support internal and external audits (e.g., ISO 9001, ISO 27001, PCI DSS) with accurate engineering documentation.
• Conduct regular facility and utility inspections and risk assessments.
• Drive compliance with energy conservation, noise/vibration control, environmental management, and generator exhaust emission guidelines.
• Lead emergency preparedness for power failures, equipment breakdowns, and critical incidents. 

Vendor and Contractor Management

• Manage relationships with equipment OEMs, generator technicians, HVAC service providers, utility suppliers, and civil contractors.
• Evaluate and select vendors for repairs, parts procurement, facility projects, and equipment servicing.
• Define and enforce service level agreements (SLAs), turnaround time, and quality benchmarks.
• Oversee installation and commissioning projects with a focus on scope control, safety, and handover documentation.
• Ensure vendor compliance with internal policies, access control, and safety protocols during on-site interventions.

Financial and Resource Management

• Develop and manage the engineering and maintenance budget, covering CAPEX, OPEX, fuel, spare parts, contracts, and tools.
• Monitor fuel consumption, generator efficiency, spare usage, and repair costs to identify savings opportunities.
• Conduct cost-benefit analysis for maintenance vs. replacement decisions.
• Ensure optimal inventory levels of critical spares, lubricants, filters, tools, and utilities.
• Support procurement planning with timely technical specifications, vendor sourcing, and stock forecasting.

Requirements:

• Minimum of 20 years of experience
• Minimum of an HND