Guest Relations Officer
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Job summary
A hospitality services company in Owerri seeks highly skilled and experienced individuals to join its team for a premium full-service hotel operation. The candidate must demonstrate strong hospitality values, professional competence, guest focus, integrity and the ability to work effectively in a fast-paced, service-driven environment.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Provide personalised guest assistance, VIP support, feedback capture and service recovery.
Requirements:
- Hospitality qualification preferred
- 1–2 years guest service experience.
Technical Competencies:
- Guest engagement
- Complaint handling
- VIP amenities
- Feedback systems.
Behavioural Competencies:
- Empathy
- Communication
- Discretion
- Cultural awareness.
Location: Owerri
Remuneration: NGN 100,000-150,000 Monthly
Application: Please submit a current CV indicating the position applied for.
Note: Only candidates who meet the stated requirements will be shortlisted
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