General Manager
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Job summary
The General Manager will have end-to-end responsibility for the commercial, operational and customer performance of the wellness resort and lifestyle facility, comprising accommodation, restaurant and food & beverage operations, events and experiences, wellness offerings and associated facilities.
Min Qualification:
Degree
Experience Level:
Executive level
Experience Length:
10 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Business & Commercial Leadership
- Operations & Service Excellence
- Sales, Marketing & Customer Growth
- People & Leadership
- Financial & Asset Management
- Customer Experience & Brand
- Reporting & Governance
Requirements:
- Bachelor's degree in Hospitality Management, Business Administration, Tourism, Management or a related discipline.
- Professional hospitality qualification and/or an MBA is advantageous.
- Typically 10–15 years' experience, including significant senior management experience in hospitality, resorts, lifestyle destinations or comparable customer-facing businesses.
- Demonstrable P&L ownership and commercial growth experience.
- Experience managing multiple revenue streams such as accommodation, F&B, events, wellness or leisure is highly desirable.
- Experience building or repositioning a hospitality or lifestyle destination is strongly preferred.
- Ability to build and empower management teams.
- Strong attention to quality and detail.
- Resilience and adaptability.
- Innovative and opportunity-oriented.
- Ability to operate independently while maintaining appropriate escalation to the Group CEO.
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