General Manager, Operations

• Oversee and coordinate hotel operations.
• Implement strategies to improve productivity and profitability.
• Monitor costs and enforce effective control measures.
• Supervise operational units including the front office, housekeeping, food and Beverage

Maintenance, Security, and Guest Services:

• Ensure compliance with company policies, safety regulations, and hospitality standards.
• Minimise operational leakages and strengthen internal controls.
• Monitor inventory, procurement, and asset utilisation.
• Prepare operational reports for management.
• Maintain staff discipline, accountability, and performance standards.

• A minimum of a bachelor's degree or HND in hospitality management, business administration, hotel management, or a related discipline.
• Minimum of 5 years relevant experience in a reputable hotel.
• Professional certifications in hospitality, operations management, accounting management such as ICAN, or related fields will be an added advantage.
• Strong leadership, communication, and decision-making skills.
• Good knowledge of hotel operations, internal controls, and cost management.
• High level of integrity, professionalism, and accountability.
• Ability to manage teams and work under pressure.
• Proficiency in hotel management systems and Microsoft Office applications.