General Manager, Head: HR Business Partnering

Job Description
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
About The Role
To lead the Human Resources Business Partner unit in providing professional and strategic consultative services by aligning people strategies with business objectives; driving organizational effectiveness; talent management; culture transformation; and workforce performance across assigned business units.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
Strategic HR Leadership

• Develop and implement HRBP strategies aligned with overall business goals.
• Serve as a trusted advisor to Functional Heads on people, culture, and organizational matters.
• Lead workforce planning, succession planning, and talent strategies.
• Drive change management initiatives during business transformation.
  

Effective Business Partnering

• Partner with business leaders to understand priorities and translate them into people solutions.
• Provide guidance on organizational design, restructuring, and capability building.
• Ensure HR interventions support productivity, growth, and operational excellence.
• Consult with function Head in promoting best fit HR value proposition
  

Effective Headcount Management and Talent Management

• Ensure efficient and effective headcount manpower planning in line with functional strategic plan
• Champion the identification and deployment of talent in function of primary assignment
• Faclitate the Performance Management process within function of primary assignment
• Liaise with Line and Talent Development and Engagament in building people capacity and performance.
• Lead talent reviews, succession planning, and leadership development programs.
  

Continuously Improved Employee Engagement

• Facilitate best fit Organisational Development interventions in area of Functional assignment (Skip Level Meetings, Town Hall Meetings, Spot Bonus awards and other R & R initiatives)
• Implement Culture Change processes
• Act as employee champion in respective functional area/region
• Facilitate Employee Engagement cascade and development of action plans
• Monitor implementation of Engagement Action Plan
• Champion implementation of HR initiatives in the functional units.
  

Employee Relations

• Foster a high-performance, inclusive, and engaged workplace culture.
• Resolve complex employee relations matters and ensure fair HR practices.
• Champion employee engagement and wellbeing initiatives.
• Provide apt advice and counsel to Line on talent management, performance management, conflict resolution and other areas of employee relations.
• Facilitate and guide various stakeholders on corrective actions, grievances, conflicts and disciplinary procedures
• Ensure resolution of all staff welfare issues within agreed timelines
  

HR Governance & Compliance

• Ensure compliance with labor laws, company policies, and HR governance standards.
• Manage HR risks and provide sound recommendations to leadership.
• Use HR analytics and insights for decision-making.
• Manage and coordinate all HR Risk and Audit investigation reporting to closure.
  

Team Leadership

• Lead and develop the HRBP team to deliver high-quality HR support.
• Build capability within the HR function through coaching and mentoring.
• Drive continuous improvement in HR service delivery.
  

HR Information Management

• AI/Digital transformation experience
• Manage organizational organogram structures and approved Headcount in line with Annual Operating plan (AOP).
• Conduct trends and report analysis on various HR indices.
• Provide employee information as required by HR support functions, internal and external audit.
• Ensure accuracy and management of employee records 6. Provide accurate Payroll inputs (Relocation Allowance, Promotion details, Overtime etc)
  

Qualifications
Educational Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Master’s degree / MBA preferred.
• A Professional HR certification (e.g., CIPM, CIPD, SHRM, HRCI).
  

Relevant Experience & Functional / Technical Skills

• 12–15+ years HR experience with at least 5 years in senior HRBP leadership roles, preferably worked in an entrepreneurial company.
• Strong commercial acumen and leadership experience.
• Experience working with organizational leaders to define and execute HR strategies linked to organizational goals
• Solid problem-solving and business acumen skills
• Proven organizational development, performance management and employee relations skills
• Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships
• Ability to build partnerships in a matrix organizational environment along with providing coaching/counseling to all levels within the organization
  

Other Requirements

• Strong operational & numerical acumen
• Strategic thinking
• Executive influencing
• Change management
• Leadership & coaching
• Business acumen
• Conflict resolution
• Data-driven decision making
• Strong communication and stakeholder management

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