Responsibilities:

Welcome customers and provide a friendly, professional first point of contact at the gaming studio.
Assist customers with game station allocation, onboarding, and basic use of gaming equipment or systems.
Monitor the studio floor to ensure customers are comfortable and that studio rules are followed.
Support the smooth running of gaming sessions and promptly escalate technical issues or customer concerns where necessary.
Maintain cleanliness, orderliness, and general upkeep of the gaming studio, equipment, and customer areas.
Ensure gaming stations, consoles, accessories, and other studio equipment are properly arranged and handled with care.
Record customer usage, bookings, payments, or other operational information as may be required.
Provide basic customer service support and resolve simple issues in a calm and professional manner.
Monitor inventory or studio supplies and report low stock, damaged equipment, or operational concerns.
Support promotional activities, events, competitions, or in-studio activations where required.
Comply with all studio policies, health and safety standards, and operational procedures.
Carry out any other duties reasonably assigned by Management

Requirements: