Front Desk Officer
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New
Job summary
Looking for a female with good temperament, polite and with a good command of spoken English. She should also have basic computer and IT skills.
Min Qualification:
High School (S.S.C.E)
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - Rotating Schedule
Applicant Location:
Delta, Nigeria
Job descriptions & requirements
Responsibilities:
- Record Management: Filing, retrieving, updating, and organizing physical and electronic patient charts and documents.
- Data Entry: Accurately entering patient demographics, treatment info, and other data into electronic health record (EHR) systems.
- Information Release: Issuing medical files to patients, agencies, or departments as legally permitted, ensuring confidentiality.
- Patient Processing: Handling patient admission and discharge paperwork.
- Auditing: Assisting with audits to ensure records are complete, accurate, and compliant.
- Clerical Support: Answering phones, greeting visitors, and performing general administrative tasks.
- Cashier: Receiving cash payment from private patients for services rendered.
Requirements:
- Knowledge: Medical terminology, administrative procedures, and HMO regulations.
- Skills: Excellent attention to detail, organization, time management, multitasking, and communication.
- Technical: Proficiency with EHR/EMR systems, Microsoft Word, Excel, and email correspondence.
- Education: High school diploma or equivalent; experience in healthcare preferred.
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