Front Desk/Admin Officer

Responsibilities:

• Manage the front desk, receive visitors, and handle general enquiries professionally.
• Maintain a professional, organised, and welcoming office environment.
• Manage incoming and outgoing correspondence.
• Provide day-to-day administrative support across departments.
• Assist with documentation, filing, and record-keeping.
• Coordinate internal communication and meeting logistics.
• Support attendance tracking and maintain basic staff records.
• Assist with onboarding and offboarding documentation.
• Maintain confidentiality of company and employee information.
• Liaise with the Operations, Facilities, and Business Development teams as required.
• Coordinate routine office logistics and administrative requests within approved guidelines.
• Escalate administrative issues or requests to the Head of Operations.
• Ensure administrative records are accurate, up to date, and properly maintained.

Requirements:

• Minimum of HND in Business Administration, Management, or a related field.
• Previous experience in a front-desk, administrative, or similar role.
• Good verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Excellent organisational and record-keeping abilities.
• Ability to multitask and manage routine administrative activities effectively.
• Proficiency in Microsoft Office and other basic office tools.
• Professional appearance and conduct.
• Ability to maintain confidentiality and handle sensitive information appropriately.