Front Desk / Records Officer
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Immediate Start
Job summary
We seek to hire a Front Desk / Records Officer to help provide a friendly and professional first impression to all patients and callers.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Working Hours:
Rotating Schedule
Job descriptions & requirements
Responsibilities:
- Providing a friendly and professional first impression to all patients and callers.
- Managing incoming calls, directing them to the appropriate personnel or department, and taking messages when necessary.
- Assigning patients to their respective Doctors
Requirements:
- Excellent verbal and written communication skills are crucial for interacting with a diverse range of people.
- A customer-focused attitude and the ability to handle customer inquiries and complaints effectively are essential.
- Strong organizational skills are necessary for managing multiple tasks, maintaining records, and keeping the front desk area tidy.
- The ability to handle multiple tasks simultaneously is important, as front desk officers often juggle phone calls, visitor interactions, and administrative duties.
Microsoft Word and Excel
Email Correspondence
Excellent Communication Skills
Good command of spoken English
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