Front Desk Officer
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Job summary
We are seeking a professional, organized, and customer-focused Front Desk Officer to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will be responsible for managing front desk operations, handling enquiries, coordinating administrative tasks, and ensuring a welcoming and efficient office environment.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Contract - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and attend to visitors, clients, and guests professionally and courteously.
- Answer, screen, and direct incoming phone calls and emails to the appropriate departments.
- Manage the reception area to ensure it remains clean, organized, and presentable at all times.
- Receive, sort, and distribute incoming mail, courier deliveries, and other correspondence.
- Maintain visitor logs and ensure compliance with security and access procedures.
- Schedule meetings and manage meeting room bookings.
- Coordinate incoming and outgoing correspondence and deliveries.
- Provide administrative support, including filing, document management, data entry, photocopying, and scanning.
- Monitor and replenish office and reception supplies as required.
- Liaise with vendors and service providers where necessary.
- Support HR and Administration with onboarding activities and general administrative tasks
- Handle enquiries professionally and escalate issues where appropriate.
- Ensure all front office processes are carried out efficiently and in line with company standards.
Requirements:
- Minimum qualification of an OND
- 2 years of previous experience in a similar role
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