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Front Desk Officer

Pearls & Curve Consulting

Trades & Services

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Job summary

We are seeking a polite, organized and customer-focused Front Desk Officer to manage reception duties, welcome visitors and ensure smooth day-to-day front desk operations.

Min Qualification: High School (S.S.C.E) Experience Level: Entry level Experience Length: 1 year Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

  • Welcome and attend to visitors and customers professionally.
  • Answer phone calls, respond to enquiries and direct them appropriately.
  • Manage appointments, bookings and visitor records where applicable.
  • Receive and respond to messages, emails and other correspondence.
  • Maintain an organized and presentable reception area.
  • Provide administrative support and assist with routine office tasks.
  • Keep accurate records and ensure timely communication with relevant staff.
  • Handle customer complaints and escalate issues when necessary.


Requirements:

  • Minimum of an SSCE, OND, or equivalent qualification.
  • Previous experience as a Front Desk Officer, Receptionist or Customer Service Representative is an advantage.
  • Good communication and interpersonal skills.
  • Basic computer skills, including Microsoft Office and email.
  • Professional appearance, courteous attitude and strong organizational skills.
  • Must be reliable, attentive to detail and able to work with minimal supervision.

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