Front Desk Officer
Job summary
We are seeking a polite, organized and customer-focused Front Desk Officer to manage reception duties, welcome visitors and ensure smooth day-to-day front desk operations.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to visitors and customers professionally.
- Answer phone calls, respond to enquiries and direct them appropriately.
- Manage appointments, bookings and visitor records where applicable.
- Receive and respond to messages, emails and other correspondence.
- Maintain an organized and presentable reception area.
- Provide administrative support and assist with routine office tasks.
- Keep accurate records and ensure timely communication with relevant staff.
- Handle customer complaints and escalate issues when necessary.
Requirements:
- Minimum of an SSCE, OND, or equivalent qualification.
- Previous experience as a Front Desk Officer, Receptionist or Customer Service Representative is an advantage.
- Good communication and interpersonal skills.
- Basic computer skills, including Microsoft Office and email.
- Professional appearance, courteous attitude and strong organizational skills.
- Must be reliable, attentive to detail and able to work with minimal supervision.
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.