Emstarphotography

Front Desk Officer

Emstarphotography

Customer Service & Support

Today
Easy apply New Immediate Start

Job summary

We are looking for a friendly and professional Receptionist to handle client bookings, attend to customers, and manage front desk activities.

Min Qualification: HND Experience Level: Entry level Experience Length: 3 years Working Hours: Full Time

Job descriptions & requirements

Responsibilities:

  • Welcome and attend to clients in a friendly and professional manner.
  • Handle bookings, inquiries, and scheduling (walk-in, calls, and messages).
  • Maintain accurate records of client appointments and payments.
  • Respond promptly to customer inquiries on the phone and WhatsApp.
  • Ensure the studio environment is organized and presentable.
  • Follow up with clients when necessary.
  • Work closely with photographers and team members to ensure smooth operations.


Requirements:

  • Good communication skills (clear English and polite tone).
  • Strong customer service attitude.
  • Basic computer skills (WhatsApp, typing, simple record keeping).
  • Ability to stay calm and professional under pressure.
  • Must be respectful, responsible, and willing to learn.
  • Previous experience in a similar role is an advantage.

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