Front Desk Officer
Job summary
We are seeking a professional, courteous, and organized Front Desk Officer to serve as the first point of contact for visitors, clients, and partners. The role will manage day-to-day reception activities and provide basic administrative support to the Admin Officer to ensure a welcoming and well-organized office environment.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to visitors, clients, and partners professionally.
- Manage incoming calls, emails, and walk-in enquiries, directing them appropriately.
- Maintain visitor records and coordinate appointments and meeting-room bookings.
- Receive and distribute incoming and outgoing correspondence.
- Keep the reception area clean, organized, and presentable.
- Assist with opening and closing the office and ensuring the reception area is ready for daily operations.
- Monitor basic office supply needs and notify the Admin Officer when replenishment is required.
- Provide general administrative support to the Admin Officer as assigned.
- Assist with meetings, office activities, and other routine tasks when required.
Requirements:
- Minimum of OND
- 1–2 years of experience in a front desk, reception, customer service, or similar role.
- Excellent communication and interpersonal skills.
- Professional, courteous, and presentable.
- Good organizational and time-management skills.
- Proficiency in Microsoft Office and Google Workspace.
- Reliable, punctual, attentive to detail, and willing to learn.
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