Front Desk
Job summary
The Front Desk Officer is responsible for managing the reception area, welcoming visitors, handling inquiries, managing phone calls, and providing administrative support to ensure smooth day-to-day office operations.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to visitors, clients, and guests professionally.
- Answer, screen, and direct incoming phone calls.
- Manage incoming and outgoing correspondence, emails, and deliveries.
- Schedule appointments and maintain meeting calendars.
- Maintain a clean, organized, and professional reception area.
- Provide administrative and clerical support to various departments.
- Monitor office supplies and coordinate replenishment when necessary.
- Maintain visitor logs and ensure compliance with security procedures.
- Assist with document filing, record keeping, and data entry.
- Handle customer inquiries and direct them to the appropriate department.
Requirements:
- HND in Business Administration, Office Management, or a related field.
- 1–3 years of experience in a front desk, receptionist, or administrative role.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Professional appearance and customer-service orientation.
- Ability to work independently and maintain confidentiality.
Key Competencies:
- Communication Skills
- Customer Service
- Time Management
- Attention to Detail
- Problem-Solving
- Professionalism
- Organizational Skills
Remuneration: NGN 100,000 naira
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