Front Desk / Customer Service Representative
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Job summary
Silky Touch Emporium is seeking a smart, confident, and customer-oriented Front Desk / Customer Service Representative to manage front desk operations, attend to clients professionally, and support sales activities. The ideal candidate should have excellent communication skills, a pleasant personality, and a strong interest in high luxury fashion a
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and attend to walk-in clients professionally
- Respond to customer inquiries and complaints
- Handle calls, emails, and appointments efficiently
- Maintain a clean and organized front desk area
- Support sales activities, including occasional cold calling and converting customer interactions into sales opportunities
Requirements:
- Excellent communication skills
- Good customer service attitude
- Well-presented and organized
- Previous experience is an added advantage
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