Front Desk Personnel

Responsibilities:

• Welcome visitors, clients, and guests in a warm and professional manner.
• Answer and direct incoming telephone calls promptly and professionally.
• Receive, sort, and distribute incoming mail, emails, and courier deliveries.
• Maintain a neat, organized, and welcoming reception area at all times.
• Schedule appointments, meetings, and manage meeting room bookings.
• Handle enquiries and provide accurate information to clients, visitors, and stakeholders.
• Maintain and update visitor logs, office records, and other administrative documents.
• Provide administrative support, including filing, data entry, document preparation, and record management.
• Monitor office supplies and coordinate procurement and replenishment when necessary.
• Source, liaise with, and negotiate with vendors and service providers to obtain competitive pricing, ensure quality service delivery, and maintain cost-effective procurement.
• Coordinate with vendors to ensure timely delivery of office supplies and services, while maintaining strong professional relationships.
• Liaise with internal departments to ensure smooth communication and efficient office operations.
• Perform other administrative duties as assigned by management.

Requirements:

• A minimum of a Bachelor's degree or HND in any relevant discipline
• A minimum of 2 years of experience in Front desk or any administrative role
• Professional appearance and excellent customer service orientation
• Excellent verbal and communication skills
• Excellent negotiation and vendor management skills
• Proficiency in Microsoft Office suite(Word, Excel, PowerPoint, and Outlook)