Loan Officer

Customer Acquisition & Business Development:

• Source, identify, and onboard new customers for loan, savings, and deposit products.
• Actively market the Bank’s products and services to individuals, groups, and businesses.
  
• Conduct market surveys and field prospecting to identify new business opportunities.
• Open customer accounts while ensuring complete KYC documentation and compliance.

Credit Appraisal & Loan Processing:

• Conduct detailed credit appraisals, including cash flow analysis, character assessment, and guarantor verification.
  
• Prepare accurate and complete loan applications for Credit Committee review and approval.
• Ensure all loan documentation is properly completed before submission.

Loan Disbursement & Monitoring:

• Disburse approved loans in line with Bank policies and procedures.
  
• Monitor loan utilization to ensure funds are used for approved purposes.
• Conduct regular follow-up visits to monitor business performance and repayment capacity.

Recovery & Portfolio Management:

• Ensure prompt loan repayments through proactive follow-up and relationship management.
  
• Manage delinquent accounts and implement recovery strategies where necessary.
• Maintain high portfolio quality with Portfolio at Risk (PAR) below the acceptable threshold.

Deposit Mobilization & Cross-Selling:

• Mobilize deposits through aggressive marketing of savings and fixed deposit products.
  
• Cross-sell additional banking products and services to existing and prospective customers.
• Provide financial advisory support to customers where required.

Compliance & Reporting:

• Ensure adherence to all KYC, AML/CFT, and internal compliance requirements.
  
•  Escalate suspicious activities and compliance concerns appropriately.
  
• Maintain accurate records of all customer interactions, loan files, and deposit accounts.
• Prepare and submit periodic reports on marketing activities, portfolio performance, and business development.

Requirements:

• Minimum of OND/HND/Bachelor’s Degree in any discipline.
• Minimum of 2 years’ experience in microfinance, banking, loan marketing, or field sales
• Proven experience in deposit mobilization and loan portfolio management.
• Strong understanding of credit appraisal and loan recovery processes.
• Must reside in Mowe or nearby environs within Ogun State – proximity is highly important for effective field coverage and punctuality.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently in the field and meet aggressive targets.
• Strong knowledge of KYC/AML compliance requirements.
• Proficiency in Microsoft Office and digital banking tools.

What Success Looks Like:

• Consistently meeting or exceeding monthly loan disbursement targets.
  
• Growing deposit mobilization portfolio month-on-month.
• Maintaining Portfolio at Risk (PAR) within acceptable limits.
  
• Building a high-quality customer portfolio with repeat business and referrals.
  
• Achieving strong customer retention and satisfaction levels.
• Becoming a top-performing field officer within the team.

Primary KPIs:

• Monthly Loan Disbursement Volume
• Monthly Deposit Mobilization Value

Supporting KPIs:

• Number of New Accounts Opened Monthly
  
• Loan Conversion Rate
  
• Portfolio at Risk (PAR)
  
• Recovery Rate on Delinquent Accounts
  
• Quality of Documentation / Submission Accuracy
  
• Number of Field Visits Conducted Weekly