Determines patient invoice by capturing services noted in patient chart; clarifying services with Doctors (and/or Nurses).
Identifies responsible party for bills settlement by examining patient record.
Issues invoice by entering service data, calculating charges and mailing invoices.
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends.
Updates job knowledge by participating in educational opportunities.
Keeps and updates a fixed asset register for the location.
Manages the company automobiles (dispatch bikes/cars) with respect to processing requests for fueling, repairs & maintenance as well as checking mileage logs for proper control.
Keeps and updates records for licenses and all necessary permits required to operate the clinic smoothly, ensuring renewals are processed when due.
- Sources for pro-forma invoices with respect to procurement activities at the location.
KEY PERFORMANCE INDICATORS (KPI’s)
Ensures cash collections are lodged into the company’s bank account within 24 hours. This excludes only weekends
Prepares Daily Sales Report of medical services rendered to patients by 9:00 am the following day
Process all patient refund cases for reimbursement within 24 hours of patient request
Prepares daily report of faults and failures within the facility together with remedial action plans
Shares record of non-medical consumable inventory monthly with the Finance Manager
Good interpersonal and communication skills
Ability to work under pressure
Critical Thinking skills
Problem solving skills
Attention to details
People management skills
BSC/HND in any social science course.
2 – 5 years’ work experience as a hospital back office staff
Training or experience with basic bookkeeping
Experience and or interest as an Admin officer is an added advantage
Reports to: Finance Manager